- We have an existing CM&B system. But it doesn't cater to our requirements. Can Magnaquest Billing and CRM replace this existing system without affecting our day-to-day operations?
- How many subscribers can Magnaquest Billing and CRM handle?
- Is there any limitation on the number of users of Magnaquest Billing and CRM?
- Our employees are not trained to use CM&B systems in a GUI and Windows-based environment. Can you train them?
- Our showrooms are geographically spread out. Can we ensure that they remain connected and gain from the benefits offered by Magnaquest Billing and CRM?
- Do you provide any on-site support?
- Can Magnaquest Billing and CRM be integrated with other telephone-based equipment like Audio Response Units and Caller-ID systems?
- How will Magnaquest Billing and CRM's architecture minimize total cost of ownership?
- What are the advantages of going with Magnaquest Billing and CRM?
We have an existing CM&B system. But it doesn't cater to our requirements. Can Magnaquest Billing and CRM replace this existing system without affecting our day-to-day operations?
:- Yes. Magnaquest Billing and CRM is easily customizable to meet your requirements. End-to-end functionality offered by our system ensures that it will meet all your current requirements as well as those that may come up in future.
With a parallel plan of smooth Data Porting and faster Implementation services, your existing system can be replaced with minimal cost and time over runs.
How many subscribers can Magnaquest Billing and CRM handle?
:- Magnaquest Billing and CRM has the capacity to handle over millions of subscriber records.
? Is there any limitation on the number of users of Magnaquest Billing and CRM?
:- No. Magnaquest Billing and CRM can support users ranging from five to unlimited.
Our employees are not trained to use CM&B systems in a GUI and Windows-based environment. Can you train them?
:- Yes. Training can be provided to the User group as a part of the Implementation program.
Our showrooms are geographically spread out. Can we ensure that they remain connected and gain from the benefits offered by Magnaquest Billing and CRM?
:- Yes. Magnaquest Billing and CRM solution can be accessed over a LAN setup; Wide Area Network setup using phone lines and modems or via the Internet.
Do you provide any on-site support?
:- Magnaquest supports its customers in multiple ways. We provide off-site customer support through phone or mail. We can also provide on-site technical support in locations where we do not have a presence.
Can Magnaquest Billing and CRM be integrated with other telephone-based equipment like Audio Response Units and Caller-ID systems?
:- Yes. Magnaquest Billing and CRM can be easily integrated.
How will Magnaquest Billing And CRM's architecture minimize total cost of ownership?
:- Magnaquest Billing and CRM's 3-tier architecture allows you to add extra functionality keeping the core Billing engine intact. You need not stop your services or suffer because of many changes that have to be made to the solution. The architecture is 3-Tier (loosely coupled), modular (therefore more reliable), scalable (supports scaling by using clusters and load balancing across clusters) and flexible (allows changes to modules, making adding more modules easy). All these result in ease of deployment and management of Magnaquest Billing and CRM, which is flexible to meet your future requirements. Get in touch with us to know more about your Total cost of ownership and Return On Investment
What are the advantages of going with Magnaquest Billing and CRM?
:- Customer Management and Billing System is a mission critical tool that enables the service providers to meet the challenges of this evolving convergent industry. Magnaquest Billing and CRM is a global solution configured to handle the requirements of the demanding voice, data, video and content service providers. Magnaquest Billing and CRM has proved to be the indispensable tool to efficiently manage the operations of several industry players.
