The operator chose Magnaquest for its experience in multi-service billing and its ability to empower operators grow rapidly with full-control on the customer-life cycle and business process. They expect to leverage this experience in rolling out innovative services, acquire new customers and gain quick market share.
Magnaquest Billing, CRM and Service fulfillment solutions are ideal for FTTx service providers and gated communities to reduce the operational costs by automating service provisioning, billing and payment processing. The integrated end-to-end solution provides 3600 view of customers to enable better customer satisfaction, thereby initiate cross selling or up-selling of services seamlessly.
Vijay Debbad, CEO, Magnaquest says, “With this new addition, Magnaquest has proved again that it is the preferred CRM, billing and service fulfillment solution for all the cutting-edge internet based offerings in the industry today, whether it is Broadband, IPTV, Triple-play or the very recent and growing OTT technology. “
Earlier this year, Magnaquest CRM, Billing and Service-Fulfillment has won the ‘Best Product’ in Indian Established MNC category by ITSaP.
